Concept, Theory or Principle
One of the major categories in honorable issues in the oeuvre is customer transaction. customer relation is the ethical relationship amid a customer and an employee. Customer relations issues has three elements respect, honesty and a earnest concern for advancing the clients best interests (McLachlan, 2009, pp. 146, 156). I think getplace ethical motive atomic number 18 very burning(prenominal) when it comes to building an ethical relationship between the professionals and customers. If these three ingredients are there, the relationship between client and professional will be positive and strong, otherwise the relationship will eventually end (McLachlan, 2009, p. 156). It is extremely important to have customer relations because as known either business thrives on the loyalty of customers and customer loyalty develops done customer relations.
Example Case, Handout Reading or Excerpt
We are discussing just about the ethical sense and how it is related to customer relations. In our textbook (McLachlan, 2009, p. 157), I found an example case about client relations. It is basically about Meghan who wants to rent a holiday house in Key West and hires Tyler, a go bad manager to help her find a house in her price range.
When they meet, Meghan is surprised that Tyler didnt do any drill; which makes her late for work.
I think this is an example of customer relations issue because it clearly shows how Tyler has a lack of respect for his client Meghan. He doesnt value his clients time and he isnt thorough in his investigation. He should have worked his best to meet Meghans needs. If he did have any ethical sense, then he would work hard to satisfy this customers needs who might recommend him to others, better his business. This clearly a proof of not having any ethics and morals in Tyler; which leads to bad customer relations.
Personal Situation
demise year I was working at Superstore as a cashier when I ran into a difficult...If you want to get a full essay, order it on our website: Ordercustompaper.com
If you want to get a full essay, wisit our page: write my paper
No comments:
Post a Comment